資訊_請不要用Amoma.com訂房網站

I made a reservation for a hotel on Amoma.com as it was the cheapest. When I arrived at the hotel, they had my reservation but no payment information and would not let me use the reservation without confirmation from Amoma or for me to pay them directly even though Amoma had already withdrew the payment from my credit card account. When I finally got a hold of a Amoma customer service agent, they put me on hold for over an hour as I waited in the hotel lobby. They never did resolve my issue and just kept apologizing. I asked for a refund but they refuse. The hotel insists they were never paid by Amoma and I ended up having to pay for my room again (once to Amoma and once to the hotel). It was a miserable experience and I will never book through Amoma.com again.